Terms & Conditions
Booking Terms & Visit Information:
Accommodation is booked from Friday to Mon for weekend stays and usually Friday to Friday or Saturday to Saturday for week long bookings. Short breaks during low and midseason are available Monday to Friday and Friday to Monday.
We can hold provisional bookings for 5 days. We will confirm a booking when we have received a 30% non-refundable deposit of the full accommodation charge.
You need to pay the balance of the accommodation charge at least 8 weeks before the start of your holiday. If you book less than 8 weeks before the start of your holiday you need to send the full accommodation charge at the time of booking. If you do not pay the balance when it is due we may have to cancel the booking.
We reserve the right to refuse any bookings or cancel any bookings already made subject to refunding any sums you have paid without further liability on our behalf.
We are happy to issue a 70% refund on cancellations made within the 8 week period prior to stay if we are able to resell the booking. However, if we are unable to resell the booking we cannot issue any refund.
We charge a refundable damage deposit to cover any breakages or damages. The deposit varies from property to property, please call for further information: 01200 44 66 77. We aim to make refunds by BACS or PayPal within three working days of your departure.
Arrival time from 4pm, or earlier by arrangement when possible, on the day of your arrival and departure time is 10am. This gives us the time we need to clean and prepare for the next guests. Please let us know if you will be arriving after 9pm.
Booking can be made by BACS; and PayPal via our secure Laythams website booking system. Other agents (such as Hoseasons & TripAdvisor) will have their own payment systems and terms & conditions.
Laythams Farmhouse, Cottage & Longhouse welcome children and provide child friendly facilities. However, the Laythams Lakehouse is not suitable for children under 12.
Laythams Farmhouse, Cottage & Longhouse accept pets (up to 3) but an extra payment per pet is applicable. No pets are allowed at Laythams Lakehouse due to furnishings and design.
All Laythams Holiday Lets properties are self-catering. We provide fresh bedding and towels but please make provision for all other necessities.
We have a no indoor smoking policy at all our properties. There are designated outdoor smoking areas and stub collectors which guests are asked to use for housekeeping and environmental reasons.
Housekeeping work to high standards and use eco-friendly products where possible. However, we cannot take responsibility for allergic or other reactions during your stay including fabrics, finishes, cleaning products, or residues. For instance, we cannot guarantee a completely nut free environment for occupancy reasons.
We provide a secure & safe environment where possible but we are not liable for guest belongings or vehicles during your stay.
We are proud to say our Laythams Lakehouse is designed with accessibility in mind. Unfortunately Laythams Farmhouse, Longhouse & Cottage are not recommended for guests with restricted accessibility.
We are regulated by the Data Protection Act 1998.
In order to protect your payment details we only accept payments via secure online banking (BACS) and through PayPal. We do not accept card details over the phone.
All personal information about your booking is kept on our secure booking system. We will not sell or pass on your details to any third party.
By giving us your email address we automatically add you to our monthly e-newsletter. You can easily opt-out of this at any point.
By accessing this web site you agree to be bound by these terms and conditions (“terms”), please read them carefully. If you do not agree to be bound by these terms you should not access or view this web site.
Laythams accepts no responsibility for T&C’s applied by secondary providers and agents.
The information contained in this web site is intended for general information purposes only. Laythams Holiday Lets has made all reasonable efforts to ensure that the information on this web site is accurate at the time of inclusion, however there may be inaccuracies and occasional errors for which Laythams Holiday Lets apologises.
Laythams Holiday Lets makes no representations or warranties about the information provided through this web site, including any hypertext links to any web site or other items used either directly or indirectly from this web site. Laythams Holiday Lets accepts no liability for any inaccuracies or omissions in this web site and any decisions based on information contained in Laythams Holiday Lets’ website are the sole responsibility of the visitor.
The information and images contained within this web site are ©Copyright Laythams Holiday Lets. We permit you to make copies of this web site as necessary incidental acts during your viewing of it; and you may take a print for your personal use of so much of the site as is reasonable for private purposes. You may not frame this site nor link to a page other than the home page without our express permission in writing.
You shall not use this web site for any illegal purposes and in particular agree that you shall not send, use, copy, post or allow any posting which is defamatory or obscene within the meaning of the Obscene Publications Act or which is abusive, indecent or in breach of the privacy of any person. You agree not to send any unsolicited promotional or advertising material, spam or similar materials or any volume messages that may interfere with the operation of this web site or with the enjoyment of this web site by other visitors
Laythams Holiday Lets reserves the right at any time and without notice to enhance, modify, alter, suspend or permanently discontinue all or any part of this web site and to restrict or prohibit access to it.
You hereby agree to indemnify Laythams Holiday Lets against any costs, claims, losses and damages (including legal fees) incurred by or awarded against Laythams Holiday Lets as a result of your misuse of this web site or your breach of these terms.
This web site is provided to you free of charge, and Laythams Holiday Lets accept no liability to you (except in the case of personal injury or death caused by its negligence or for fraud or as required by law) whether in contract, tort (including negligence) or otherwise, arising out of it in connection with this web site. Laythams Holiday Lets accepts no liability for any direct, special, indirect or consequential damages, or any other damages of whatsoever kind resulting from whatever cause through the use of any information obtained either directly or indirectly from this web site. Your sole remedy is to discontinue using this web site.
These terms may be amended by Laythams Holiday Lets from time to time.
Your use of this website and downloads from it, and the operation of these terms and conditions, shall be governed in accordance with the laws of England and Wales. The English courts shall have exclusive jurisdiction over any dispute arising out of your use of this website.